FAQ

Questions

Below are some Frequently Asked Questions. For more information, please see our 2015-2016 B.A.S.E. Parent Handbook.

Have other questions? E-mail us at soaringhawkbase@gmail.com.

General Questions about the Program

What are the hours of operation?

Before School: 6:30am - 8:30am

After School: 3:30pm - 6:00pm

Full Days: 6:30am - 6:00pm

Is B.A.S.E. open when school is closed for PLC/Teacher Work Days/etc.?

Yes! B.A.S.E. is open for most non-student contact days. On these full days, we will either plan a field trip, or we will plan in-house activities around a theme.

There is typically only one day (September 27th, for the 13-14 school year) on which B.A.S.E. is also closed. This is for staff development training.

B.A.S.E. is also closed for all district holidays.

What ages of children does the program serve?

Our B.A.S.E. program is licensed to serve children 5-13 years of age.

Are there other eligibility requirements for attendance?

Children must reside (at least part-time) within the Douglas County School District. Children are expected to comply with the behavioral expectations outlined in the B.A.S.E. Parent Handbook.

Does the program serve children with special needs?

Yes! B.A.S.E. provides reasonable accommodations, modifications, and services in accordance with the child's needs. More information can be found in the B.A.S.E. Parent Handbook.

How is B.A.S.E. funded?

Douglas County B.A.S.E. programs are self-funded. This means that tuition received is used to cover all program costs: staff salaries and benefits, program supplies, transportation costs, facility and maintenance fees, field trip entrance fees, etc.

How do I pay?

Parents can pay by check or money order. Hawk's Nest also offers Tuition Express, a payment option that will electronically deduct your Hawk's Nest account's balance from an account of your choice (checking/savings/credit card). To get more information about Tuition Express, please contact a Hawk's Nest staff member.

What is the program's chain of command?

Our B.A.S.E. Department is part of Business Services. Our District Coordinator, Paula Zwemke, and the school's principal, Kyle Sorg, oversee our program. Our program Director manages the operations of programs available at each school, and meets or exceeds the Director qualifications required by Colorado Department of Human Services. B.A.S.E. Directors supervise Assistant Directors, Senior Program Leaders, Program Leaders, and/or Program Aides.

Are B.A.S.E. employees employed through the school district?

Yes, all B.A.S.E. staff members are Douglas County School District employees. They abide by the same terms and policies of the Agreement between Douglas County Federation of Classified Employees, affiliated with the American Federation of Teachers and the AFL-CIO, and the Board of Education of Douglas County School District. In addition, all B.A.S.E. employees, including seasonal / temporary staff, receive a criminal record check through Colorado Bureau of Investigation. In addition to a criminal record check, a review of the State Department's automated system to determine if the employee is the subject of a report of child abuse or neglect.


Questions about the Program's Day-to-Day Maintenance


Why are calendars due on Wednesday?

Calendars are due by 6:00pm on Wednesday evenings to allow us time to enter your child(ren)'s enrollment calendars and gain an accurate head count for each day, so that we can appropriately staff for safety and budgetary concerns.

Why are calendars due so early for camp times (Summer Camp/Fall Break/Spring Break)?

Calendars for camp times are often due earlier than those for before- and after-school. This is to take into account all of the behind-the-scenes planning required to provide a fun, enriching and safe experience for your child(ren) during these long days. Accurate head counts are necessary for booking field trip locations, ordering buses, and putting together staff schedules. These numbers also allow us to purchase the appropriate amounts of supplies for crafts and other projects so that all children may enjoy participating in them.

Does B.A.S.E. provide snacks for my child(ren)?

Parents are responsible for providing an afternoon snack for their children. However, Hawk's Nest has implemented a Snack Card program to help in this responsibility. Parents may purchase a snack card, up to $10 (at $.50 a snack, a full snack card lasts for 20 days), and children can choose a snack from our snack bin.

This snack card may only be used for after-school care. Parents are responsible for providing snacks on full days.

Hawk's Nest provides a snack in both the morning and the afternoon on our “Tasty Tuesdays.”

What if my child needs to be administered medication while he/she is attending B.A.S.E.?

Please communicate your child's health needs with the Director prior to the first day of attendance to ensure our team has the necessary training to address your child's health needs. We also need a current medication release from the child's doctor in order to administer medication. All medications will be stored in a locked area, unless it is emergency medication (epi-pens, inhalers, for example). Contact us for the correct forms and to discuss your child's needs.

Why are there fees for drop-in/late pick-up?

Staff schedules are created to incorporate the needs of the program for each week. The program's budget is built around these schedules. When extra staffing is required for drop-ins, or when hourly staff stay late to accommodate late pick-ups, this affects the program's operating costs. These fees are in place to cover the increase in program costs.


Miscellaneous Questions


If I have a concern/complaint about the program, who do I contact?

Direct all concerns or complaints to the B.A.S.E. Director. If the B.A.S.E. Director does not address the matter in a satisfactory manner, parents may contact the District Coordinator for B.A.S.E. Programs, Paula Zwemke, or the school's principal. Paula Zwemke may be contacted at (720) 433-1100 or through e-mail at paula.zwemke@dcsdk12.org.

If I want to report a licensing violation, who do I contact?

Please contact State of Colorado, Department of Human Services, Division of Child Care 1575 Sherman Street, Denver, Colorado 80203 (303) 688-4825.